Frequently asked questions.
FAQ
What kind of boat will we use for the tours?
We support local captains and use their fishing “Panga” boats. They are sturdy boats with shade from the sun and dry storage to keep your belongings safe. There’s space for up to 10 people, although generally we keep it to 6-8 people per trip unless more are requested.
Can you swim with the Marine Life?
PLEASE NOTE: That the marine life is our number one priority, not your money, if at ANY point we feel that the animals do not want to interact we will leave them alone. We are a conscious company and do not want to disrupt the animals. We want to make your experience as fun as possible and give you the best interactions with animals, but never at the expense of any wildlife.
Gray Whales
No, it is prohibited to swim with the whales in the Mexico, the whole trip will be from inside the boat. However if the Whales decide to come close enough and present you the opportunity at their own will to pet them then you can touch them.
Whales (Humpback, Blue, Fin, Sperm)
It is prohibited to swim with Whales in Mexico, however if you are on a dive, or swimming with other marine life that we are allowed to swim with (e.g. Bait Balls and Marlin) and a Whale comes along then it is accepted.
Orcas & Dolphins, Sea Lions, Mantas, Mobula Rays, Marlin, Turtles, Sharks & all Fish.
Yes, absolutely! And often they will interact with us humans! We follow best practice to respect the Marine life and not disrupt them with the boat and entering the water. This gives a better interaction with the animals and also protects them.
Do the boats harm the whales?
At Baja Wild Encounters we do our very best not to harm any Animals. We don’t harass the Marine Life, we use techniques to make the Marine Life feel comfortable enough to approach us. If at any point the Animals do not want to interact with us then we will leave them alone and look for others to interact with.
Will we get wet?
Boat tours where it is prohibited to swim
There is a high chance that you will get wet, during the Winter/Spring months there can be wind, and with the boat splashing the wind can spray the water on you, it is advised to bring waterproof clothing.
For Snorkel Tours
Yes! That is one of the only guarantees we have ;)
Is it possible to see other Marine Life on specific animal tours (Gray Whale tour, Whale Shark Tour, Blue Whale Tour…etc)?
Yes! The beauty of our expeditions is that they bring many surprises! Although the Animals in the titles may be the stars of the show, it’s not rare to see other Marine Life! Baja has 8 of the 10 largest Whales in the World, it is home to many species of Dolphins, Orcas, Sharks and many different birds.
Are there any activities on land?
Depending on your tour yes! Many of the day trips have breaks on land where you can explore, learn about the Fauna and Flora, relax on the beach and more! Baja is home to many different Mammals, Reptiles and Insects, so let’s find them too!
We also like to bring as much culture into our expeditions as possible too. So we try to create an immersive experience with the local people too!
How can I Pay?
Cash is always best, as we pay our local captains with Cash, but for upfront payments we accept:
Card payment through WeTravel our booking system (+/- 3% fee)
PayPal (5% fee)
Mexican Bank Transfer
Is my Deposit/Payment refundable?
That Depends:
For Excursions of more than 1 day trips:
Within 30 days before the trip, Your deposit/Payment is non refundable.
Within 31-60 days before the trip, you will be allowed 50% of your deposit/payment back.
Within 60+ days before the trip, you will be allowed 100% of your deposit/payment back.
For Single day trips:
More than 48 hours of the tour start time, we will return 50% of your payment
Within 48 hours of the tour start time, your payment is non refundable.
What happens if we can’t go out to sea because of bad weather conditions?
Sometimes mother nature’s plans may not align with ours and the conditions out at sea are too rough to risk your safety. If this happens and WE say that it’s too rough to go out, the following steps will be taken:
For single-day trips: We will make every effort to arrange an alternative date for your activity within the duration of your trip. If rescheduling proves unfeasible, you have the option to apply your deposit towards a upcoming trip, or you may request a refund.
For multi-day expeditions: often this is out of our control and as we pay for a package ahead of time we can not offer you a partial refund for the missed boat trips. We will always look for an alternative activity that we can do instead of the missed boat trip.
If you choose not to go on the boat because of the conditions, but we think it's safe, kindly note that no refund will be given.